Terms of service

Effective Date: April 23, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website operated by HeyMate Fragrances ("we," "us," or "our"). By accessing or purchasing from our online store, you agree to be bound by these Terms. If you do not agree, you should refrain from using our services or website.

Please read these Terms carefully before making any purchase or engaging with our content.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or province, or that you have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. Violating any laws in your jurisdiction (including copyright laws) while using the site is strictly prohibited.

3. General Conditions

We reserve the right to decline service to anyone for any reason at any time.

You acknowledge that your content (excluding credit card details) may be transmitted unencrypted and may involve:

• Transfers over various networks

• Modifications to conform to technical requirements

Credit card details are always encrypted during transfer.

You agree not to duplicate, reproduce, copy, sell, resell or exploit any part of the site or our products without express written permission from us.

4. Accuracy, Completeness, and Timeliness of Information

We aim to provide accurate and current information, but we’re not liable if the material on this site is not entirely accurate, complete, or up-to-date.

You use the information on this site at your own risk. Historical data is provided for reference only and may not be current.

5. Changes to the Service and Pricing

Prices for our products are subject to change at any time without notice.

We reserve the right to:

• Modify or discontinue any product or service without notice

• Limit product availability to specific regions or users

We are not responsible for any pricing or availability changes or discontinuation of products.

6. Products or Services

Some items may be exclusively available online and may have limited quantities. We do our best to display product images and descriptions accurately, but we cannot guarantee your device will show exact colors or details.

We reserve the right to:

• Limit product sales per person, per household, or per order

• Cancel orders at our discretion

• Discontinue any product at any time
  
  

7. Billing and Account Accuracy

We may cancel or limit orders in our sole discretion. Reasons include:

• Orders placed under the same customer account

• Orders using the same billing or shipping address

• Suspected fraudulent activity

You agree to provide current and accurate billing information, including email, address, and payment details, so we can complete transactions and contact you as needed.

8. Optional Third-Party Tools

We may offer access to third-party tools we don’t monitor or control. You acknowledge that access is "as is" and at your own risk.

You should review third-party provider terms and ensure you’re comfortable before using those tools.

9. External Links

We may include third-party links that are not affiliated with us. We are not responsible for content, accuracy, or any harm or damages related to third-party websites.

Please review their policies and terms before engaging in any transaction.

10. User Submissions

Any feedback, comments, creative ideas, or suggestions sent to us—whether online, by email, or otherwise—may be used by us without restriction. We may:

• Edit

• Copy

• Publish

• Distribute

• Translate

• Use in marketing

You agree your submissions won’t violate any rights or include harmful, unlawful, or offensive content.

11. Errors, Inaccuracies, and Omissions

Occasionally there may be typos or inaccuracies in our listings—such as pricing, product descriptions, shipping times, or promotions. We reserve the right to correct any errors and cancel orders if any information is incorrect.

We are not obligated to update or clarify information except as required by law.

12. Prohibited Uses

You may not use our site:

• For unlawful purposes

• To violate laws or regulations

• To infringe on our or others’ intellectual property rights

• To harass, abuse, or discriminate

• To upload or transmit malicious code

• To collect or track personal data without permission

We reserve the right to terminate your use of the service for violating any prohibited use.

13. Disclaimer of Warranties and Limitation of Liability

We don’t guarantee that your use of the service will be uninterrupted, timely, secure, or error-free.

We are not responsible for any direct, indirect, incidental, or consequential damages resulting from:

• Use or inability to use the service

• Third-party content or links

• Product defects or errors
  
  

14. Indemnification

You agree to indemnify, defend, and hold harmless HeyMate Fragrances, our directors, officers, employees, and affiliates from any claim arising from your breach of these Terms or your violation of any law or third-party rights.

15. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remainder of the Terms shall still apply.

16. Termination

These Terms remain in effect unless terminated by either you or us. You may terminate them at any time by discontinuing use of the site.

We may terminate your access if we believe you’ve violated these Terms.

17. Entire Agreement

These Terms, along with our Return Policy and Privacy Policy, constitute the full agreement between you and HeyMate Fragrances.

Any failure on our part to enforce any right or provision shall not be considered a waiver of those rights.

18. Governing Law

These Terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in local courts under applicable law.

19. Contact Information

For questions about these Terms, please contact:
📧 heymatefragrances@gmail.com